VoIP technology has been steadily growing as a mainstream telecommunication method for the past 20 years. More recently, there has been a spike in the successful adoption of VoIP technology by businesses across the globe.
Canadian businesses, however, are slow in its adoption and we are just beginning to see a company-wide acceptance of VoIP and a steady replacement of on-premise PBX with cloud-based or hosted unified communications solutions. For Canadian MSPs and Telecom Resellers, this translates into a new growth opportunity.
Throughout this whitepaper, Callture intends to walk you through some essential VoIP trends that all MSPs must know and use as they create their 2020 business plans.