Horizon Mobile
Horizon Mobile
www.horizonmobiles.com
Miami, FL, USA
Horizon Networks LLC partnered with Callture to develop and launch Horizon Mobile (www.horizonmobiles.com), a national wireless service using AT&T’s 4G network. Callture implemented a powerful master provisioning system that allowed Horizon to manage its products and wireless plans.
The requirement was create a wireless service that can be integrated with current retail prepaid portals as part of a suite. Also, the activation process had to extremely simple and easy to use, with no agent training required.
Callture implemented the ecommerce site www.horizonmobiles.com with user-friendly shopping experience, secure payment and fraud protection system. This site can be managed dynamically from the client’s master portal. The client can manage content, add/remove plans, change templates, sections, images and banners.
From the master portal, Horizon is able to add and edit wireless plans, change pricing and attach international long distance rate decks.
The existing retailers selling other Horizon prepaid telecom products can now activate and recharge Horizon Wireless using one portal. The new wireless service is now included with all sales reports and account statements. By designing a quick and seamless integration, Callture removed all most overheads and barriers associated with launching a new product to an existing distribution network.
Virtual Call System, Inc.
Virtual Call System, Inc.
www.virtualcallsystem.com
Montreal, PQ, Canada
Virtual Call System (VCS) is high tech company founded by a group of Venture Capitalists and former AT&T executives. Their goals were clear, VCS wanted to create an easy-to-use, feature rich, high quality business communications service that included an easy-to-use, self-explanatory customer portal for service management. Also required was delivery of a simple and flexible billing system design to support the SMB business sector. Short time to market was a key component in choosing Callture.
VCS acquired Callture’s platform outsourcing solution to support all it growth needs. The result was www.virtualcallsystem.com, a state of the art hosted business phone service that provides complete call management and unified communications.
Callture quickly setup a team consisting of one account manager, one web developer and one systems engineer to oversee the setup and implementation.
Callture delivered a branded control panel designed to deliver client setup and service management capabilities. The site has a secure, real-time provisioning system designed to register and order new services. Callture had setup a hosted PBX solution with intelligent routing where clients can configure custom call flow from feature rich templates. The service was delivered with enhanced features such as queuing, call recording, call blasting, call hunting, enhanced voice mail, virtual fax, studio greetings and more.
HiPoint, Inc.
HiPoint, Inc.
www.hipointinc.com
Chicago, IL
HiPoint is a technology company that provides IT consulting, Internet services and digital phone systems to Multi-Dweling Units in the Chicago area. The company acquired the platform services from Callture to launch their own private label residential phone service using Hipoint’s Internet connections.
Callture delivered a complete auto-provisioning system where Hipoint will place DID orders thru Callture’s control panel and receive the account setup within seconds. The device would be then setup at customer’s premise and get auto configured thru TFTP.
Some of the elements required by Hipoint was an easy and smooth DID porting process with instant reporting features. Hipoint also required the option of users purchasing prepaid long distance thru their control panel using a secure credit card payment option. All these options were available in Callture’s Voip Platform.