Voip vs Landlne Phone: Which is Best for Your Business?

What is VoIP?

Voice over Internet Protocol is a communication system that takes place over the internet. This type of internet-based phone system can transmit calls using smartphone apps or computer software. With VoIP phone services, several advanced features make every phone call much more effortless.

How does VoIP work?

VoIP phone systems work through the use of the internet. The calls are done over a digital data network using advanced internet technology. To establish a new call, dial a number as usual in the VoIP system. You must have a stable internet connection to make or receive calls anytime and anywhere.

What is a landline phone?

A landline phone uses copper wire to connect people. This kind of physical phone system connects two telecommunication devices. As it uses a physical cable to connect a phone call, this phone system is tied to an address, not a person. Landline phone services are reliable and fast but can be complicated and time-consuming and aren’t practical for anyone hoping to take calls on the go.

How do Landline Phones work?

Landline calling uses the transmission of signals that are then converted from audio data through physical media. A wire or fibre optic cable is required to connect to the intended recipient of the call. After setting up your landline system, you can start making phone calls anytime.

Landline VS VoIP for Business: Which is Best?

There are several differences between landline and VoIP phone systems. Check out the following phone features, pros, and cons to better understand which communication technology will work best for your needs.

Pros of VoIP

• Lower cost

  VoIP phone systems are inexpensive, unlike the traditional landline phone. Since calls occur over the internet, you only pay for an internet connection. No other hardware is required, thus, saving you money for other expenses.

• Advanced features

  VoIP has all the advanced features you need for your business. VoIP features include auto attendant, call forwarding, conference calling, call recording, and many more.

• Integrations

  VoIP is known to provide seamless integration like CRM to increase productivity and boost customer satisfaction in every call. Unlike other phone systems, these integrations are unique to VoIP and will deliver powerful and convenient business insights.

Cons of VoIP

• Internet dependent

  VoIP will not function without a strong internet connection. An internet-dependent phone system can sometimes delay or hinder business transactions if a connection drops or your internet is out.

• Connection issues

  Latency and jitter are two common connection issues with the internet-based phone system. If these internet connectivity issues cannot be fixed immediately, they could cause problems in call transmissions.

Pros of Landline

• Convenient

  Landline phones provide great convenience to every type of business. Choosing this kind of phone system is relatively affordable. You don’t have to worry about keeping track of your minutes or the number of calls, as the plan is fixed based on your purchase.

• Consistent sound and call quality

  Landline phones never disappoint regarding sound and call quality. They provide better quality with no dropped calls. The consistent clear audio and call quality are thanks to the fixed location of a landline.

• No need for bandwidth requirements

  Using a landline for calls can be a good choice as it is efficient even when multiple people are making calls. So, if you have a small office, an analog phone system could have more bandwidth available, meaning you could reach more customers and clients.

Cons of Landline

• Expensive

  The main reason why businesses have shifted to the VoIP phone system is that landline phones are much more expensive than VoIP. Unfortunately, the cost seems to continue to rise every year.

• Prone to spam calls

  Spam calls often make a landline phone undesirable for businesses. Landlines often receive many calls from telemarketing companies, making it difficult for businesses to filter them.

Which business phone system is best for your business?

Choosing the best phone system for your business takes time. Both landline and VoIP phones have their pros and cons. VoIP is beginning to be used by more companies as it provides outstanding flexibility and features compared to landline phones. That said, VoIP phone service is still a top pick for communication systems. At Callture, we recommend using VoIP phone services as it is reliable, flexible, and scalable. Additionally, using the VoIP features and integrations can help you get more out of your phone system. So, if you want to level up your communication system, the VoIP system is the best fit for your business–no matter the industry. Go for VoIP at Callture!