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Understanding Session Initiation Protocol (SIP) and its workings
May 5, 2023 / By Sofia Jackob

Understanding Session Initiation Protocol (SIP) and its workings

When you start a conversation online, you need a signaling protocol to control the interactive session for your communications. With the use of SIP, you can be sure...

Understanding Jitter VOIP and How to Reduce it
May 5, 2023 / By Sofia Jackob

Understanding Jitter VOIP and How to Reduce it

When communicating with potential clients or team members at work, a jittery call is the last thing you want. When a call is jittery, your or your contact's words can become jumbled...

Voip vs Landlne Phone: Which is Best for Your Business?
Apr 25, 2023 / By Sofia Jackob

Voip vs Landlne Phone: Which is Best for Your Business?

A phone system is essential to your business communication. Therefore, you should understand the difference between various systems on the market to know which phone is best for your business needs...

VoIP Advantages and Disadvantages for Businesses: Everything you should know
Apr 25, 2023 / By Sofia Jackob

VoIP Advantages and Disadvantages for Businesses: Everything you should know

There are many advantages and disadvantages of VoIP that are important to know before choosing this phone system for your business. VoIP provides outstanding business communication...

Pbx Vs Voip: Key Difference Based on Pricing, Pros & Cons
Apr 25, 2023 / By Sofia Jackob

Pbx Vs Voip: Key Difference Based on Pricing, Pros & Cons

The best phone system for your personal or business needs is here! VoIP and PBX are the telephone solutions you can trust to improve your business communication...

What is a Phone Extension
Feb 17, 2023 / By Sofia Jackob

What is a Phone Extension | Purpose & Use of Extension Numbers

A phone extension can make every call fast and easy, allowing you to reach a specific person immediately. This internal code is assigned to an individual in your team or department...

VoIP vs. SIP: Which is Best for Your Business
Feb 17, 2023 / By Sofia Jackob

VoIP vs. SIP: Which is Best for Your Business

Your business' success lies in your choices as a business owner. Choices like what is the right business phone system you should use to improve the efficiency of your business in the long run? ...

Business Voicemail Greeting Examples to Impress Your Clients
Feb 17, 2023 / By Sofia Jackob

Business Voicemail Greeting Examples to Impress Your Clients

Making a positive impression on a client builds trust and connection with them, no matter what industry you are in. Therefore, having the best voicemail greeting is essential to smooth communication ...

Apr 03, 2020 / By Sofia Jackob

5 Real-Life Use Cases When VoIP CRM Integration Is Essential to Retail Businesses

Retail is changing at an ever-increasing speed. Most businesses execute an omnichannel strategy in which consumers can engage with a single organization across multiple sales channels ...

Mar 19, 2020 / By Sofia Jackob

An IT Checklist to Help Businesses Fully Prepare for Remote Work Options

Remote work is trending all over the world. According to Regus Canada's research, 39% of Canadians work mostly from home. With the latest technologies simplifying remote communications ...

Oct 30, 2019 / By Sofia Jackob

Top 3 Reason Why MSPs Have to Recommend VoIP CRM Integrations to SMBs

CRM (Customer Relationship Management) platforms are one of the most crucial tools that several businesses are using today to keep track of interactions they have with both their existing clients ...

Oct 11, 2019 / By Sofia Jackob

How VoIP Solutions Generate High Margins for MSPs

Canada has become a bustling hub for entrepreneurs, with the second most start-ups in the world, next to the U.S. Since 2015, 13% of Canadians have identified as entrepreneurs ...

Aug 08, 2019 / By Sofia Jackob

Boosting Your MSP Business with Cloud PBX

Small and medium-sized businesses are indeed the backbone of the Canadian economy. As of Jan 2019, 99.7% of companies in the Government of Canada business database are small or medium ...

Jul 25, 2019 / By Sofia Jackob

What’s New in Hosted PBX and How to Make Use of it to Help Your SMB Customers Optimize their Business Objectives?

As a channel partner, you always want to provide the best products and services to your customers (SMBs) so that they can benefit ...

Jul 07, 2019 / By Sofia Jackob

Knowing the Needs of SMEs: Expectations from Service Providers

Small-medium businesses (SMBs) are always looking for ways to harness emerging technologies that can optimize their business operations, enhance their customer experience ...

Jul 02, 2019 / By Sofia Jackob

Top Challenges That VARs Face When Integrating a Cloud-Based, Hosted PBX and Ways to Overcome It

Small and mid-sized business can benefit a lot when they integrate a hosted PBX system to their customer service, sales & marketing platforms and backend software ...

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