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Case studies
[ Smart Startup Solutions ] [ Globaltech Comm ]
[Cybermash Systems ] [ Call2Easy, Inc. ]

Smart Startup Solutions
http://voip.smartstartupsolutions.com
New York, NY
Smart Startup Solutions is one of the fastest growing payment
providers of credit and debit card based transactions in the United
States, serving thousands of merchants in all fifty states.
The company was looking for value-added telecom
services to cross-sell to its existing client base, while attracting
new customers. Their requirements included a private label solution,
client base ownership, automated signup and billing, and have full
control over the entire operation without investing in
infrastructure.
Smart Startup Solutions chose Callture as the
outsourcing partner to fulfill the above requirements. Callture
offered a platform that is easy to manage and does not require
technical expertise. Callture also developed a retail portal (voip.smartstartupsolutions.com)
offering voip service, toll free service and the universal PIN. The
portal offered instant account creation, client login, rate
calculator and products description.

Globaltech Comm
http://www.myglobaltech.com
Miami, FL, USA
Globaltech is a leading provider of prepaid
long distance services in Florida and New York states. Globaltech
operates with over 1,200 retailers offering quality international
long distance services.
The company was looking for an efficient and
cost effective solution to manage their products and easily launch
new products. Since Globaltech was targeting loyal, repeat
customers, they needed the highest voice quality to Latin America
for the most competitive prices. At the same time, they were looking
for value added solutions with their prepaid long distance
operation.
Callture developed a complete business portal (http://www.myglobaltech.com),
including logo and content, where master agents, retailers and end
users could purchase services and manage their accounts online.
Callture also setup a merchant processor API
and developed a complete IVR system for credit card recharges in
real time. Callture setup a Free Trial application where uses
register their phone number with a small free credit. Once the free
credit is close to expire, the IVR gets enabled and allows users to
top up their accounts instantly before the next call.
Cybermesh Systems
http://www.cybermeshsystems.com
Burnaby, British Columbia, Canada
Cybermesh Systems, based in Burnaby, British
Columbia, Canada, is an internet-based research and development
technology company specialized in the development and promotion of
advanced Internet Television (IPTV), Digital Phone (VOIP) and
wireless network solutions.
Cybermesh was looking to launch a multi-service
online portal offering digital phone services, virtual PBX, prepaid
long distance and mobile callback services. They needed a web-based
turnkey platform that allowed them to manage all products, prices
and rate tables, and have them directly linked to their online
ecommerce site.
Cybermesh outsourced the complete telephony
solution to Callture, from operation support system, call
processing, end user billing and ecommerce. Callture delivered a
retail site with shopping cart, where users could purchase an array
of telephony services and get provisioned almost instantly with
secure credit card transactions. The back end OSS allowed Cybermesh
to design their own service plans according to their own needs and
get any updates instantly reflected in their online store front
using APIs. The ecommerce solution can be view at http://www.mobile2global.biz/plans.asp.

Call2Easy, Inc.
http://www.call2easy.com
New York, NY, USA
Call2Easy is a long distance provider in the
New York area catering to the South Asian community. The company
needed to develop a complete e-commerce site with instant sign up
and auto-recharge features for clients. They were also looking for a
service that could be used from North America and Europe.
Call2Easy was preparing to launch an aggressive
TV campaign and were looking to outsource the solution as cost and
time to market were the primary concerns.
Callture provided a product with toll free
access from over 62 countries and local access from the main
metropolitan areas where the TV commercial would be broadcasted.
Callture also delivered thee http://www.call2easy.com
ecommerce site, including logo and content, with secure sign up and
online management. Callture also created a customer service portal
where Call2Easy employees could manage customers, perform
activations and easily send email notifications.
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