Transferring a Toll Free Number to Callture-TelCan
Dear Callture/TelCan client!
To transfer an existing toll free number to Callture-TelCan, please complete the attached RespOrg Transfer Form and fax to 905-804-9888. Please note: You MUST also send a current bill copy (no older than 60 days). The toll free number you wish to transfer MUST appear on this bill copy.
A RespOrg (or Responsible Organization) is a carrier company who handles the transferring and provisioning of your toll free number. TelCan will become your RespOrg, yet you retain ownership of your toll free number and are able to transfer it to another provider at anytime. Please allow 7 to 14 business days (tentative due date) for your number to be transferred and activated in your account. To ensure the transfer process goes as smoothly as possible, please make sure that the account information you fill out on your Resporg form matches exactly with the information your current provider has on file. Your transfer request will be rejected if this information does not match and cannot be verified.
Should you have any questions, please send a Special Request from your on-line account manager, or call us at
Fax Number (Toll Free): 1-888-896-6697
Fax Number (USA) : 1-702-789-0148
Sales Rep ID: 164883
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