Trio makes it big



Jan 19th, 2004

MetroNews Toronto

For the founders of Tel- Can, what began as a quick moneymaker has now become a thriving telecommunications company.
“It started as a part-time job, a way to make some money . . . We thought it would be a one-week or twoweek job,” says executive vice-president Siva Sanmuga. Sanmuga graduated from the University of Waterloo in 1997. His co-founders, Anton Mendoza and Mamoon Rashid, graduated the following year. By that time, TelCan had been up and running for two years.
As students, they juggled running a small business as well as attending school. Initially, they were running the business out of Mendoza’s basement.
“There was a big learning curve at the beginning . . . Our background is civil engineering, and we went into telecommunications. That was the good thing about going to the University of Waterloo; they teach you how to be entrepreneurial,” says Mendoza.
As the company grew a customer base, and moved out of Mendoza’s basement, the work gradually became easier. The Business Development Bank of Canada provided some much-needed understanding of the business world.
The company developed services as new customers expressed different needs. Most of TelCan’s services are aimed at giving small businesses a big business feel. “It’s about confidence,” says Sanmuga, “if a customer calls a company and someone actually picks up the phone it seems less professional.” TelCan’s services provide voice mail for multiple lines that can be checked anywhere in the world via the Internet. They also set up toll-free numbers, and the lines necessary to run phone card companies.

With more than 10 000 clients, TelCan now provides more than 10 million minutes of service a month. According to its engineers, the company has the ability to provide three times that. For more visit www.telcan.ca

KEVIN RABJOHN FOR METRO TORONTO