PRESS RELEASE
Contact: Ranjiv Dhuga
Director of Communications
E-mail: ranjiv@callture.com
Callture Inc.
CALLTURE INC. MAGNIFIES
PROFITABLE
PARTNERSHIPS WITH EASE
Innovative Telecom Company Adds End-to-End Services to Enhance Strategic Partnerships
"We saw too much inefficiency in the way that customer service was being conducted so we decided to take it into our own hands and upgrade the entire client experience" commented Mamoon Rashid, President of the company, when asked why Callture expanded services."It's a lot better now, for example we've substantially improved the quality of customer service by developing in house applications to serve client needs" added Rashid.
This addition of full range services is most likely to benefit clients as it is to benefit partners of Callture. "Since we've initiated the control over all service aspects of our toll free, virtual PBX, long distance, and VOIP functions we've had excellent client response and satisfaction rates" said Siva Sanmuga, Vice President at Callture. The organization's main goal is to provide more support to partnering organizations and in turn create increased client satisfaction. "With our in house marketing team that specializes in the telecom industry working with our partner's marketing team we can combine two different style and expertise to better meet our client's needs.
Callture is continuing to develop strategic partnerships with web hosting/development and technical support firms that target small business. Callture is now in its tenth year of operation in the telecom industry and has expanded its services immensely since its inception in 1997. The company offers unlimited long distance, Virtual PBX, and toll free services. Its client base has grown each year and currently stands at approximately 25,000 clients.