FOR IMMEDIATE RELEASE
FOR FURTHER INFORMATION,
CONTACT ANTON MENDOZA 1-888-6-TELCAN
3-step makeover for Telcan websites
Mississauga, ON - May 6, 2003 – TelCan’s three-pronged approach to revamping
its websites involved providing more information on products and services, enabling
clients and visitors to access company-related data through the www.TelCan.net
portal, and enhancing the customer-oriented aspect.
“Creating a targeted site for each product and service will enable TelCan to
provide in- depth, audience-specific information on all products and partnership
programs required,” says Anton Mendoza, president of TelCan, a leading provider
of telecom services. “For example, the Enhanced Toll Free Service website has
a customer service aspect and is product-oriented, whereas the wholesale website
is process-oriented and emphasizes the hi-tech acumen of the company.”
Using www.TelCan.net to provide information on all aspects of the company will
enable clients and visitors to access data ranging from media and corporate
news to product features and online customer support.
Enhancing the customer-oriented focus for its websites will provide clients
with access to multiple communication channels that will immediately direct
visitors to the right person at TelCan. A Customer Care Center has been developed
with Instant Callback Buttons, Online Chat Buttons, Toll Free Numbers and Categorized
Feedback Forms.
In other news, TelCan’s hiring of a new content manager to keep the site fresh
and updated has already received rave reviews from visitors and clients.
About Us: Since commencing operation in 1997, TelCan has been among the foremost
facility-based service providers in the world. Founded by skilled engineers,
TelCan has used its highly skilled workforce to facilitate the in-house development
of its products, services and web applications. Also a leading provider of discounted
long-distance services, TelCan is backed by 24/7 on-site monitoring, real-time
diagnostics and reporting, and fully redundant switching platforms and web servers
that are housed at a strategically positioned bandwidth hub in Toronto.
For more information about TelCan visit the website at www.TelCan.net or phone
1-8886- TELCAN.
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